Refund policy

Refund Policy – Garden Gear

At Garden Gear, we strive to provide our customers with high-quality gardening and agricultural products that deliver value and satisfaction. Before making a purchase, we kindly ask all customers to carefully review product details, descriptions, and specifications to ensure the product meets their requirements.

No Refunds After Purchase

Once an order has been successfully placed and delivered, we do not offer refunds or returns under any circumstances. All sales are considered final.

Exceptions

The only exceptions to this policy are:

• Products received in damaged condition upon delivery.

• Products that are incorrect (different from what you ordered).

In such cases, customers must notify us within 48 hours of delivery with clear photo or video proof. After verification, we will offer a replacement or store credit at our discretion.

Why This Policy?

As a niche gardening and agricultural store, many of our products are sourced and stocked in limited quantities. This strict policy allows us to maintain affordable prices and ensure smooth operations for all our customers.

We thank you for your understanding and support. By purchasing from Garden Gear, you agree to our refund policy.